You are part of our Equipment Refresh Project. 

Your current device has reached the end of its lifecycle, and we have a new device ready for you. To complete the shipping process and ensure a smooth transition, we need your input on how you'd like to proceed.


We will guide you along the way on this process. 

If at any time you wish to talk to support please call the PT Solutions support line number, Submit a ticket or Schedule a one on one Remote support session with a tech. 

Book Support 

Session with Tech
Submit A New Ticket

To ensure all your current  computer transfer over to your new computer please make sure you are signed into your OneDrive and Syncing. 


Please watch video below and skip to 1:40 mins

Menu

Learn why you are 

part of this Project.

What About my files

On current computer

How to return 

Old computer

Book Support 

Session with Tech
Submit A New Ticket

2. Place your old device inside the box your new devices arrived in. 

3. Stick return label on top of UPS label that was addressed to you so it’s covered. 

1. When you open your new device for the first time you will find a UPS return Label inside.

4. Take your Old device to the nearest UPS store.